Rheem · Heat pump

01 Long run time (compressor)

Medium severity Rheem/Ruud PRL-JEC heat pump (Comfort Control2 ICC)

What the control is telling you

The compressor has run continuously for more than 18 hours in cooling mode. On a conventional thermostat L terminal this is reported as 1 flash.

Applies to: (-)PRL-JEC 2-stage 16 SEER heat pumps: RPRL/UPRL-024JEC, -036JEC, -048JEC, -060JEC

Likely causes

  • Low refrigerant charge
  • Substantial duct leakage
  • Dirty indoor air filter
  • Dirty outdoor coil

Test and repair steps

  1. Replace or clean the indoor air filter.
  2. Clean the outdoor coil.
  3. Check refrigerant charge using the unit charging chart (liquid pressure method) after 15-30 minutes of stable run; check subcooling (normal 9-12°F).
  4. Leak-check the system if undercharged; repair before recharging.
  5. Inspect ducts for major leakage and confirm the unit is not undersized for the load.

Settings for these units

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Rheem (-)PRL-JEC Heat Pump Installation Instructions, 12.6 ICC Diagnostic Codes, p.29. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.