Lennox · Air handler

-- Double dashes - zone sensor problem

Medium severity

What the control is telling you

Two dashes shown for indoor temperature on the S30/S40 or zone sensor: loose or miswired connections or two zone sensors on the same zone number. System runs central mode and individual zoning is disabled. S30/S40 thermostat / zone sensor display.

Applies to: Lennox communicating air handlers and EIM-equipped indoor units in S30/S40 smart thermostat systems

Likely causes

  • Loose or incorrect zone sensor wiring
  • Duplicate zone number

Test and repair steps

  1. Check zone number assignments.
  2. Check and correct zone sensor wiring.
  3. Run the re-configuration procedure.

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Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.51. Summarized in our own words; check the original manual for your model.

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