Lennox · Air handler

500 PureAir differential pressure sensor fault

Medium severity

What the control is telling you

Pressure sensor shows a fault or stays silent over 5 minutes, so filter life can't be worked out (remaining life reads '-'). S30/S40 alert code 500.

Applies to: Lennox communicating air handlers and EIM-equipped indoor units in S30/S40 smart thermostat systems

Likely causes

  • PureAir S accessory issue

Test and repair steps

  1. Check the sensor wiring and connections.
  2. Replace the sensor if it does not recover.
  3. Clears 30 seconds after recovery.

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.44. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.